FAQ's
Please read this page for the most frequently asked questions about our products and services.
Flexible car leasing is a service that provides customers with the option to lease a vehicle for a period of time that suits their lifestyle and budget. It is a cost-effective and convenient alternative to traditional car ownership and long-term car leasing.
The benefits of flexible car leasing include the freedom to drive the car you want, when you want, without the commitment of a long-term lease. It also eliminates the hassle and costs of car ownership, as insurance, maintenance, taxes, and fees are all included in the monthly fee.
Yes, one of the key benefits of flexible car leasing is the ability to switch vehicles as often as you like, depending on your changing needs and preferences.
No, insurance is not included as standard with any of our flexible car leases or vehicle subscriptions. You must provide fully comprehensive insurance for the vehicle.
The terms and conditions of our flexible car leasing may vary, but many of our cars can be terminated with just 5 working days notice. It is important to carefully review the terms and conditions before signing a flexible car lease agreement.
Flexible Car & Van Leasing
Flexible Car Leasing is very similar to Long Term Car Rental but generally cheaper. It also doesn’t have the commitment of a conventional 2/3 year contract hire or lease.
Flexible leasing is a great way to get a newer car or van, especially if you are a new start business who hasn’t got a credit history or filed annual accounts. Its great for those taking on members of staff who are on probationary periods or maybe on a temporary employment contract. Flexible contracts also work well as pool cars, courtesy cars and even individuals who are on salary sacrifice schemes.
As well as Flexible Car & Van leases, we offer the following products & services:
- Corporate Car Rental – Business Car Rental from 1 to 28 days
- Fixed Short Term Car Leasing – 6 Months to 18 Month contracts
- Flexible Short Term Leasing – 28 days plus with higher mileages if required
- Contract Hire and Leasing – 2/3/4 Year Contracts at great prices
- New Cars/Vans – Brand New, UK Sourced cars at great prices.
Delivery/Collection
Our cars and vans can be delivered anywhere within England and Wales. Delivery is charged at a nominal rate, this covers us for fuel, man hours and transport back. If it is your first car, we must deliver this to the address that’s on your paperwork, this is part of our underwriting process.
Some of our vehicles include Free Delivery in England and Wales as standard, terms and conditions do apply.
If you are an existing customer, you can collect or drop off your car to our site in Derby.
Business Start-Up's / Non-Status
If you are a new Business Start-up or Non-status, let us know, we can help! Even if your company has not submitted its annual accounts yet or has no trading history, we can still look at helping you. We have helped many businesses over the years with vehicles, until there position is such, that they can take on a standard contract hire agreement, we can help with our list of 12 funders to migrate you onto a longer term contract.
Should you be a new start business give us a ring, We will ask you to complete a credit proposal form, which we submit to our underwriters. They may ask for additional information about your business and/or Directors involved. Occasionally contract terms may need to altered due to the risk element, this maybe Directors Guarantee’s, Higher Refundable Deposits, Higher Initial Rentals, Higher Rentals or even a mortgage charge, or a combination of all of these.
For more information, give our sales team a call or send us an email via our Contact Us page.
Insurance
All of our vehicles need to be insured fully comprehensive by yourselves and/or your business. You can arrange this via the internet or via an insurance broker. You will need to arrange this before delivery takes place and all documents are logged onto our system called Prohire and regularly checked against the Insurance Database.
Maintenance
The majority of our Flexible Car and Van leases come with full maintenance and even tyre provision. This does not cover accidental damage to the bodywork and/or the wheels. But more for the servicing items.
When a service is due, all you need to do is give our office a call, let them know your registration number and they will give you instructions on how to sort this out and get it booked into a local dealer.
Tyres
Tyre provision is included on the majority of flexible car and van lease contracts. However, accidental damage such as punctures, kerbing of wheels, etc in not included. Tyre insurance can be added by one of our affiliates, please contact us for more information.
Breakdown Assistance
Manufacturer breakdown cover is included on Flexible Car and Van leases to manufacturers time frames. Should the time frame run out, you can add breakdown assistance for a nominal charge. Alternatively, swap your vehicle for a newer version.
Breakdown Assistance numbers can usually be found in your handbook or on the back of the tax disc holder.
Alternatively, call our office on 01332 290173. Should the call be out of hours, listen to the automated service and choose the correct manufacturer and the system should put you through to the relevant service.
Warranty
Every car and van on the flexible leases come with the manufacturers warranty. In the unlikely event that your vehicle should breakdown or a fault occurs, then you can contact your local dealership to get the work fixed. It is down to your dealership to provide a courtesy car or a collection, this is always subject to availability and we cannot be held responsible for providing a temporary car.
Other Questions
Should you have any further questions that have not been answered, please do not hesitate in Contacting us via our Contact Us page or ask a question, using the form below:
