Privacy Policy
Last updated: 2 September 2026.
Flexible Car Lease is a trading style of Cocoon Vehicles Limited (company number 14207988). Cocoon Vehicles Limited is the data controller for personal information submitted through this website.
Information we collect
We may collect your name, email address, telephone number, company details, vehicle preferences, budget, mileage requirements, preferred contract term, enquiry messages, and technical information about how you use the site. If you proceed with an application, additional identity, address, driving licence, financial, and eligibility information may be required.
How we use your information
- To respond to enquiries and prepare vehicle quotations.
- To assess eligibility and arrange an agreement with relevant suppliers or underwriters.
- To provide customer support and administer an existing agreement.
- To meet legal, regulatory, fraud-prevention, and record-keeping obligations.
- To send marketing only where you have consented or where another lawful basis applies, with an unsubscribe option in every marketing email.
- To understand and improve website performance where analytics consent has been given.
Lawful bases
Depending on the purpose, we process information to take steps at your request before entering a contract, perform a contract, meet legal obligations, pursue legitimate business interests, or act on your consent. You can withdraw consent at any time without affecting earlier lawful processing.
Who receives your information
Information may be shared with vehicle suppliers, finance providers, underwriters, delivery partners, insurers where you request a referral, and service providers that operate this website and its communications. Website enquiries are processed using Web3Forms; email subscriptions use Mailchimp; browser notification subscriptions use Subscribers.com. Each provider handles information under its own contractual and privacy obligations.
International transfers
Some technology providers may process information outside the UK. Where this happens, we use appropriate contractual or legal safeguards required by UK data protection law.
How long we keep information
We retain information only for as long as needed for the purpose collected, to respond to enquiries, administer agreements, meet regulatory and legal requirements, resolve disputes, and prevent fraud. Retention periods vary according to the type of record and whether you become a customer.
Your rights
Subject to legal limitations, you may ask for access to your information, correction, deletion, restriction, portability, or objection to certain processing. You may also withdraw consent and complain to the Information Commissioner's Office.
Cookies and analytics
Essential storage may be used to remember site preferences. Optional analytics are used only after consent. See our Cookie Policy and use “Cookie Settings” in the footer to change your choice.
Contact us
For privacy questions or rights requests, email [email protected] or use our contact page. Please do not send identity or financial documents through the general contact form unless requested through an appropriate secure process.